Privacy Policy
1. Introduction
Winbox Resources Group is committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit winboxresources.com or engage with our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal and non-personal information, including but not limited to:
- Full name
- Company name
- Contact details such as email address and phone number
- Job-related or service enquiry information
- Website usage data such as IP address, browser type, and pages visited
Information is collected when you submit enquiries, request quotations, communicate with us, or browse our website.
3. How We Use Your Information
Your information may be used for the following purposes:
- To respond to enquiries and service requests
- To provide quotations and manage service engagements
- To improve our website and service offerings
- To communicate important updates or service-related information
- To comply with legal and regulatory obligations
We only collect information that is necessary and relevant to our business operations.
4. Disclosure of Information
Winbox Resources Group does not sell, rent, or trade your personal information to third parties.
Information may be shared only when necessary:
- With internal staff or authorised personnel for service delivery
- With trusted service partners involved in operational execution
- When required by law, regulation, or legal process
All parties involved are required to maintain confidentiality and data protection standards.
5. Data Protection & Security
We implement appropriate administrative, technical, and physical security measures to protect your personal data from unauthorised access, misuse, or disclosure.
While we take reasonable steps to safeguard your information, no method of online transmission or storage is completely secure. We cannot guarantee absolute data security.
6. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
Once data is no longer required, it will be securely deleted or anonymised.
7. Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience and analyse website performance.
Cookies help us understand how visitors interact with our website. You may disable cookies through your browser settings, although some website features may not function properly as a result.
8. Third-Party Links
This website may contain links to third-party websites. Winbox Resources Group is not responsible for the privacy practices, content, or security of external sites. Users are encouraged to review the privacy policies of those websites separately.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal requirements
- Withdraw consent where applicable
Requests can be made by contacting us through the details provided on this website.
10. Changes to This Privacy Policy
Winbox Resources Group reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon publication on the website.
Continued use of the website indicates acceptance of the updated policy.
11. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of Malaysia, including applicable data protection regulations.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us via the official contact information available on winboxresources.com.